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Parloa is a global artificial intelligence company focused on transforming customer service through conversational AI.

Founded in 2018, the company develops an AI Agent Management Platform designed to automate and enhance contact center operations using generative AI in a secure and enterprise-ready environment.

Parloa combines personalized AI agents that handle natural, human-like conversations with AI-powered assistance that supports human agents, helping businesses deliver faster, more engaging customer interactions. Trusted by global brands, Parloa aims to improve customer satisfaction, drive sales, and build long-term loyalty.

• Founded: 2018
• Country: Germany